GSA’s Big Idea: Raising the Micro-Purchase Threshold

by arcticitgov | Feb 11, 2026 | Technology Blog

The General Services Administration (GSA) has introduced a legislative proposal that could transform small-dollar federal procurement. Today, the micro-purchase threshold (MPT) sits at $15,000 (raised from $10,000 on October 1, 2025). This is the limit under which...

What Federal Program Managers Should Ask Before Selecting a 24×7 Help Desk

by arcticitgov | Jan 14, 2026 | Technology Blog

Federal program managers, CIOs, and CORs share a common responsibility in ensuring that IT systems operate reliably, securely, and without unnecessary disruption. One of the most critical components of that success is often treated as secondary: the contact center. On...

When Everything Works Except the Internet Can’t Find You: A DNS Wake-Up Call for Federal Agencies

by arcticitgov | Dec 8, 2025 | Technology Blog

October and November 2025 were not great months for DNS. October 20th: AWS had a DNS meltdown that took out chunks of the internet for 15 hours. October 29th: Microsoft Azure followed with their own DNS incident impacting Azure and Microsoft 365 services for about two...

From Cost Center to Mission Accelerator: Bringing FinOps Discipline to the IC and DoD Cloud

by arcticitgov | Nov 20, 2025 | Technology Blog

When Arctic IT Government Solutions (AITGS) partnered with a federal agency on a cloud services contract, we weren’t just helping them trim Azure costs. We were proving that FinOps, when done right, could turn the cloud from a line item into a mission multiplier. This...

Responsible Automation in Case Management: Where AI Helps and Where It Hurts

by arcticitgov | Sep 24, 2025 | Technology Blog

Automation is reshaping how federal agencies manage casework, from fraud detection and FOIA triage to benefits eligibility and citizen complaints. In theory, it’s a win. Agencies get faster outcomes, reduced backlog, and greater consistency. However, case management...