by arcticitgov | Apr 22, 2026 | Technology Blog
Federal agencies are not retailers, but many of them still face business challenges that are fundamentally commercial in nature. Across the government, organizations manage transactions for permits, publications, training registrations, event access, surplus property,...
by arcticitgov | Mar 19, 2026 | Technology Blog
When you enter the rotunda of the National Archives in Washington, D.C., you walk into a room that is dark and quiet. Behind thick glass, the United States Constitution and Declaration of Independence are on display. These are some of the most famous documents in...
by arcticitgov | Feb 11, 2026 | Technology Blog
The General Services Administration (GSA) has introduced a legislative proposal that could transform small-dollar federal procurement. Today, the micro-purchase threshold (MPT) sits at $15,000 (raised from $10,000 on October 1, 2025). This is the limit under which...
by arcticitgov | Jan 14, 2026 | Technology Blog
Federal program managers, CIOs, and CORs share a common responsibility in ensuring that IT systems operate reliably, securely, and without unnecessary disruption. One of the most critical components of that success is often treated as secondary: the contact center. On...
by arcticitgov | Dec 8, 2025 | Technology Blog
October and November 2025 were not great months for DNS. October 20th: AWS had a DNS meltdown that took out chunks of the internet for 15 hours. October 29th: Microsoft Azure followed with their own DNS incident impacting Azure and Microsoft 365 services for about two...
